*Grograt* gary.r.horder@gmail.com Posted Oct 5, 2010, 8:58 am	Hey, got a big problem with my laptop packard bell tj68 running windows 7. Yesterday some of the keyes decided they were not going to operate or the mouse pad, i tried restore . system check at bios ( f8 ) etc to no vail. Restored laptop back to factory settings, now on boot i get a rapid beep and have to hold ctrl and alt together to get laptop to boot pass welcome screen, this also stops the beeping. the keyboard is still not functional nore is mouse pad, but an externally added keyboard and mouse works fine. any ideas, suggestions ????
*Wolfsbane* Posted Oct 5, 2010, 9:13 am	What bios are you using (this is often the very first logo to come up when you boot)? Edit:  This chart may be of some help.
*Grograt* gary.r.horder@gmail.com Posted Oct 5, 2010, 9:21 am	Not a techie ( can you tell ) so not sure what Bios in use. the beeping is continious, does not stop after a certain amount.
ISHOULDCOCO Posted Oct 5, 2010, 10:11 am	TJ68 BIOSes     BIOS    PackardBell    Changes battery critical low 3% change to 5%, battery warning 5% change to 7% to avoid system abnormal shut down during hibernation.    1.31    4.9 MB    2010/06/14 BIOS    PackardBell    BIOS    1.30    4.9 MB    2010/02/24 There are only 2 versions and not a major upgrade _____________________________________________ has it been dropped, travelled or near children recently ? There is a possibility of a loose cable Generic user guide Page 38 The screen freezes when the Packard Bell logo displays When the computer starts, it first performs a test of all system requirements. When he computer is functioning correctly, it emits a short beep and starts up. However, f the test fails, the computer may freeze when the Packard Bell logo displays. Restart your computer Press the TAB or ESC key to while the computer starts to display some details. Set the BIOS to default settings. Press Del or F2 when starting your computer to enter the BIOS. This controls the hardware of your computer. You should only enter the BIOS if you are an advanced user, or when asked to do so by a qualified technician. 1. Select Exit in the top menu using the arrow keys or mouse (if available). 2. Select the Default Values in the menu and press Enter. Press OK to confirm. 3. Select Save Changes and Exit and press Enter. Press OK to confirm. 4. The computer will automatically restart. Try to start your computer with a different boot device. Press F12 when starting your computer to enter the boot menu (this feature may not be available on all computers). If your first boot device is HDD, change it into CD or DVD using the arrow keys and press Enter to exit. Disconnect or remove additional devices. Please read Removing additional external devices, Removing the battery and Removing additional internal hardware on page 37. Use the Packard Bell Troubleshooter on the Packard Bell Support Website.  Our online Troubleshooter ([url=troubleshooter.packardbell.com]troubleshooter.packardbell.com[/url])  is an easy-to-use tool that provides quick access to troubleshooting solutions. Answer a few questions and our smart engine will help you with the right solution. Try to get more info ( error message or error code0 at boot up, by pressing tab / esc at very beginning of boot up if a peripheral is loose , then reseating it is a piece of pish Also try booting without battery too COCO
*Grograt* gary.r.horder@gmail.com Posted Oct 5, 2010, 12:36 pm	Nope Coco, it is pristine i really look after it, never been dropped never given me any other problem, its going back to packard tomorow, they didnt have any qualms in booking it in when i gave them the model number, me smells a recall
lordbam Posted Oct 5, 2010, 4:37 pm	*Grograt* said: Nope Coco, it is pristine i really look after it, never been dropped never given me any other problem, its going back to packard tomorow, they didnt have any qualms in booking it in when i gave them the model number, me smells a recall  probably a keyboard/mouse problem that is giving a continious signal.... I've seen this before in dell laptops.
*Grograt* gary.r.horder@gmail.com Posted Oct 5, 2010, 8:18 pm	Its a pain as i can use the laptop fine with my external mouse n keyboard, so i now lose my laptop for over a week pah